Completed an offer or game but don't see your reward yet? Here's what to know before you contact Support.
Wait for tracking to process
If you completed the task or offer recently, wait three business days for the system to track and process your activity. Weekends don't count toward this timeframe.
Understand tracking delays
Tracking sometimes takes longer, usually when the offer partner needs more time to verify completion. This verification can take up to seven business days. In most cases the reward is credited automatically once verification is complete, and you don't need to do anything.
Still missing after seven business days?
Contact TopSurveys Support at [email protected] or through the contact form with the details of the offer or game if your reward still hasn't been credited after seven business days.