Help: your account, rewards and surveys

Straight answers from the TopSurveys team on your account, claiming rewards, game offers and surveys.

How to create your TopSurveys account and verify your email

How to create your TopSurveys account and verify your email

Sign up for TopSurveys, verify your email and start taking paid surveys, plus what to check if the verification email doesn't arrive.

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The TopSurveys one-account-per-person policy, explained

The TopSurveys one-account-per-person policy, explained

Why TopSurveys allows one account per person, and what to do if you can't get into your account or created a second one by mistake.

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Minimum age requirement: who can join TopSurveys

Minimum age requirement: who can join TopSurveys

You must be 18 or older to join TopSurveys. Here's why, what happens to under-18 accounts and how to fix a wrong date of birth.

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How to use a bonus code on TopSurveys

How to use a bonus code on TopSurveys

How to redeem a bonus code from the Account section on TopSurveys, and why you should enter it exactly and use it soon.

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How to reset your TopSurveys password

How to reset your TopSurveys password

How to request a TopSurveys password reset, set a new password and what to check if the reset email doesn't arrive.

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How streaks work on TopSurveys

How streaks work on TopSurveys

What counts toward a TopSurveys streak, how streak freezes protect it and when you get a milestone reward.

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